Excuse me... were just friends

Excuse me… were just friends

The amount of spam mail generated from Linkedin recently has become infuriating. Why people don’t “get it” , the simple concept that Linkedin is a “Social Networking” platform, just boggles my mind. Networking people…. that is the intention. It seems as if every day I get several invites to join someones millionairre club or to […]

Social Media / Customer Service - they live hand in hand

Social Media / Customer Service – they live hand in hand

The longer I live in the social streams and engage in chats, it becomes more and more evident to me that at the core of all marketing and strategic decisions, the customer service a company provides is a game changer. Social media seems to intersect with customer service. In fact, I am starting to believe […]

Just a little patience.... yeah, yeah, yeah

Just a little patience…. yeah, yeah, yeah

Really, it is not that difficult… I have been promoting social media basics for the past two years and have come to find that so many great minds, especially c level and executive types, are so extremely confused and distraught with social platforms and current tools, they shut down when it comes to getting social. […]

Top 10 Favorite Family Meals

Top 10 Favorite Family Meals

When I think of what a family meal means to me, I first think of a dinner that everyone in the entire family likes. In some households, that in itself could be difficult to conjure up. The selections below keep that thought in mind. I also believe a family meal should be something that everyone […]

Top 5 Questions to Ask when considering an Online Mortgage

Top 5 Questions to Ask when considering an Online Mortgage

In theory, shopping for an online mortgage should be faster, the service should be better and the cost cheaper vs. using a local broker or even a bank. One would assume that at least a portion of the money saved in paying larger commissions to self generating loan officers would be committed to salaried inside […]

Let's grab a cup of Coffee and Chat

Let’s grab a cup of Coffee and Chat

I have been doing my best to attend a meetup of some type a few times a week. For one, it gets my blood flowing. I really enjoy meeting new people. And for two, you know the saying, if you want to understand your audience better, visit your competition. And you know what? I am […]

Tell us a little about yourself...

Tell us a little about yourself…

Today’s web technology turns your online profiles into a social fingerprint. Social CRM’s (contact relationship management) platforms are popping up daily and with each new release comes technology advances. These social activity aggregate platforms pretty much do just that… they aggregate all your social activity into one nice and tidy contact info screen. If I […]

Looking for Social Media Talent? - Head to the Streams

Looking for Social Media Talent? – Head to the Streams

What do you mean by foot soldiers? – aka… Brand Evangelists Let me take you deep into the twitter streams for a minute. There is a world that exists that very few know about, where a rare breed of committed Social Media types live. I am not talking about rock star status, everybody’s heard their […]